Here to Help

• Consider using the Faculty of Arts Spark templates or the University of Calgary brand templates.
• Whether or not you use a template, you’ll need to match UCalgary’s brand guidelines.
• Learn more about the UCalgary brand, including brand colours, fonts, imagery and use of logos, lockups and wordmarks.

1. Contact your unit’s website administrator and ask them to post the event to LiveWhale and share it with the Faculty of Arts, Arts Engage, and UCalgary News and Events calendar groups.
   1. This will allow your event listing to feed onto events listing pages be included in our Arts Engage newsletter and the UToday event listings.
   2. Your unit's administrative assistant is the web admin for your unit. You can find them on the contact page of your website.
   3. If your event has an equity, diversity, and inclusion focus, be sure to have the administrator share it to Arts Equity, Diversity and Inclusion as well.

Our form helps you give us all the pertinent information we need to promote your event.

Write to brand@ucalgary.ca

Explore the Brand Standards Overview guide, which explains how to use logos, wordmarks and lockups.

Use the UCalgary logo only, rather than several different department or unit lockups.

Contact the Brand team.

• If you're looking for a quick and general photo related to UCalgary, you can access our curated public gallery of photos.
• Colourbox offers free images and videos that can be used by UCalgary students, faculty and staff. Please keep the brand standards in mind when selecting imagery.
• You can use royalty-free images from sites like Unsplash and Pexels.
• However, some legal restrictions may still apply. If you're unsure about an image, please contact the Brand team.

The Faculty of Arts is pleased to profile the work done by our faculty, students, alumni and staff through various UCalgary communications channels. 

Fill out our news submission form to let us know about new research, achievements, awards and innovative ways you are sharing your expertise.

Please contact Marion Garden prior to creating any new accounts. 

The guiding principle for social media activities at the University of Calgary is to look for an existing channel for your content before attempting to create a new one. We have a number of existing channels within the Faculty of Arts that may be the right place for your message.

Take a peek at our social directory.

Please email Arts Communications so we can remove them from the necessary tools.

If the website isn’t working as expected—for example, if you’re unable to open a page or edit a block—try the following steps:

1. Refresh your browser and wait for a couple minutes
2. Clear your browser's cookies and cache
3. Check IT Alerts & Outages for known outages
4. Check the Arts Comms groups and Web Community group on MS Teams for any known issues
5. If the issue cannot be resolved, please submit an IT ticket for further assistance.

Web Release Notes 

The Web Service team releases bug fixes, enhancements and other items on a routine basis. On this page you can find a summary of the most recent release as well as previous releases to the UCalgary Web System.

For Faculty of Arts Schools, Departments, Centres and Institutes sites

Please reach out to your unit’s administrative assistant to request website modifications.

For research group, lab, or personal research sites

Submit a ticket. This puts your request in the service queue and ensures that it reaches the correct person. Select:

• Something is broken
• I need help creating a new site or doing something on an existing site

• Undergraduate students groups, clubs or teams who are sanctioned by the Student's Union can create a website on Club Hub.
• We do not provide space for graduate clubs or clubs who are not SU-sanctioned.

Try these basic troubleshooting tips first.

A website emergency includes:

• My site is down > Enter an IT ticket
• The network servers are down > Enter an IT ticket
• I can’t log in to my site > The login path is always the root domain and /user. For example, arts.ucalgary.ca/user for the arts.ucalgary.ca/communication-media-film site. If you're still having problems, submit an IT ticket.
• I’m having trouble posting something that needs to be live right now due to a date or time dependency (i.e., deadline change, event cancellation or change). > Contact Nikki Reimer

Your unit's administrative assistant is the web admin for your unit. You can find them on the contact page of your website.

Learn how to access, populate and edit your profile.

There are specific instructions for Arts Profile setup. Please visit your department or school Sharepoint site for further information. Login to Arts Sharepoint.