Here to help

Need a logo for your unit?

Write to brand@ucalgary.ca »

Want to understand how to use University, Faculty or Department logos?

Please review the Identity Basics Document – top link on the Visual Identity Standards page (log-in required)

Are you from the School of Creative and Performing Arts?

Tokie Brideaux, Communications and Marketing Advisor for SCPA, can assist you with image and design elements questions

Are you promoting an event where your unit is one of multiple campus entities?

Use the UCalgary logo, rather than several different department or unit lockups.

Need help developing and designing marketing materials?

Contact Creative Solutions »

Looking for a specific image of campus?

Contact Nikki Reimer »

Need to design your own images for promotional purposes?

Take a look at common formats »

I want to create a website for myself or my unit

Fill out the Web Services website requests form » (CAS log-in required).

I need to modify my website

For Faculty of Arts Schools, Departments, Centres and Institutes sites

Submit a digital communications request »

For research group, lab, or personal research sites

Submit a ticket. This puts your request in the service queue and ensures that it reaches the correct person. Select:

• Something is broken »
• I need help creating a new site or doing something on an existing site »

I want to build my own website and have it hosted on UCalgary servers

Please note that except under exceptional circumstances, externally-built websites are not able to be hosted or supported by UCalgary Information Technologies. Please contact Nikki Reimer prior to proceeding with a website build.

I need to transition my website from Drupal 7 to Drupal 8

1. Log onto the IT website at ucalgary.service-now.com/it
2. Click on the link "My Stuff" in the grey bar at the top of the page
3. Click on "My UCalgary account" link and log in with your usual IT username/password
4. Click on "Order Something" in the left column
5. Click on "Applications and software" at the top left of the page
6. Click on "Website Requests" at the bottom of the page
7. Select “Transition Website (from Drupal 7 to Drupal 8)" for question "What would you like to do?"
8. Fill out rest of form
9. Select “Add to cart”
10. Select Checkout

The Web Services Team will acknowledge your request within a 48-hour period.

I have built my new Drupal 8 website and want it to go live

1. Log onto the IT website at ucalgary.service-now.com/it
2. Click on the link "My Stuff" in the gray bar at the top of the page
3. Click on "My UCalgary account" link and log in with your usual IT username/password
4. Click on "Order Something" in the left column
5. Click on "Applications and software" at the top left of the page
6. Click on "Website Requests" at the bottom of the page
7. Select “Launch Website (Go Live)" for question "What would you like to do?"
8. Fill out the form fields
9. Select “Add to cart”
10. Select Checkout

The Web Services team should respond to you within 48 hours.

I want to create a website for my student group, club or team

• Undergraduate students groups, clubs or teams who are sanctioned by the Student's Union can create a website on Club Hub.
• We do not provide space for graduate clubs or clubs who are not SU-sanctioned.

I have a website emergency

Try these basic troubleshooting tips first >

A website emergency includes:

• My site is down > Enter an IT ticket
• The network servers are down > Enter an IT ticket
• I can’t log in to my site > The login path is always the root domain and /user. For example, arts.ucalgary.ca/user for the arts.ucalgary.ca/communication-media-film site. If you're still having problems, submit an IT ticket.
• I’m having trouble posting something that needs to be live right now due to a date or time dependency (i.e., deadline change, event cancellation or change). > Contact Nikki Reimer

I don't know who the web person is for my department or school

See our list of website administrators » (CAS log-in required)

I need to update my personal profile

1. Navigate to your unit's Manage Profile link. i.e., for psychology: https://psyc.ucalgary.ca/manageprofile/. (You will have to swap out your unit's 4 digit code at the beginning of the url).
2. Click on the Login link at the bottom right of the screen (inside the grey footer)
3. Make and save your changes. Be sure to logout when you are finished.

Want to start a social media account for your unit?

Please contact Nikki Reimer prior to creating any new accounts. The guiding principle for social media activities at the University of Calgary is to look for an existing channel for your content before attempting to create a new one. We have a number of existing channels within the Faculty of Arts that may be the right place for your message.

Want to grow your social media presence or build a social campaign?

Contact Nikki Reimer »

You can also download and review the Social Media Standards document for the University » (CAS login required)

Want to see which units in Arts are active on social?

Take a peek at our social directory »

Want to suggest content for the Faculty's social accounts?

Fill out our form »

Don't know who runs the social accounts in your area?

See our list of social administrators » (CAS login required)