Arts IT
Technical support for all hardware and software-related issues for university-owned computer systems in the Faculty of Arts. We also support faculty, graduate students and staff's personally-owned systems used on campus.
Department Office
Social Science Building, Room 1321
618 Campus Place N.W.
Phone: (403) 220-8611
Fax: (403) 282-8606
Office Hours
Monday to Friday
8:30 a.m. - 12 p.m.
1:00 - 4:30 p.m.
Statutory Holidays
Closed
Mailing Address
Arts IT
Social Sciences 1326
University of Calgary
2500 University Drive N.W.
Calgary, Alberta T2N 1N4
Canada
Arts Faculty Computer Lab
AFC Lab
Social Sciences Building, Room 018
Phone: (403) 220-5406
After Hours: (403) 615-0563
Who we are
Jason Reid, Manager, Customer Technology Services
Phone: 403-220-7903
Office: Social Sciences 1324
Email: jrreid@ucalgary.ca
I’ve been with the university since 2006 working with the Computer Support Centre for Social Sciences and now with Arts IT. My role involves managing the Faculty of Arts server infrastructure, working with Information Technologies on various projects, consulting with faculty and departments on purchases to satisfy their computing requirements, and assisting our other technicians in supporting our faculty and staff.
Barb von Wolzogen, Admin Assistant
Phone: (403) 220-6104
Office: Social Sciences 1326
Email: vonwolzo@ucalgary.ca
I started at the university as temporary staff back in 1996 working in the Registrar’s office, Educational Psychology and Graduate Division of Educational Research (GDER). For the past 23 years I have been the Administrative Assistant for Arts IT. I look after the bookings for the Arts Faculty Computer Lab (AFC Lab), placing computer orders on behalf of our faculty and staff members, as well as general assistance with service requests.
Ming Zhao, Senior Technician
Phone: (403) 220-8611
Office: Social Sciences 1321
Email: xm.zhao@ucalgary.ca
I started work at the university in 2006. As a technician, I provide technical support for faculty, staff, and graduate students in the Faculty of Arts. My responsibilities include desk-side support, software/hardware analysis and maintenance, installation and troubleshooting for computers, printers, and other devices, manage the Microsoft Active Directory (AD) and System Centre (SCCM), and maintain computer labs and Smart Board rooms.
Charles Topper, Student Technician
Phone: (403) 220-8611
Office: Social Sciences 1321
My name is Charles Topper and I started at UCalgary in fall of 2016. I am currently working on completing a double major in Law and Society and Computer Science, and am in my third year at the university. I started working for Arts IT as a technician in winter 2018. My role in Arts IT primarily focuses on repairing, replacing and diagnosing hardware/ software problems. I also work with Active directory and System Centre.
Andres Caicedo, Computer Support Specialist
Phone: (403) 220-8611
Office: Social Sciences 1321
Yvonne Ng, Computer Support Specialist
Phone: (403) 220-8611
Office: Social Sciences 1321
Jon Delos Santos, Technical Assistant
Phone: (403) 220-8611
Office: Social Sciences 1321
Arsalan Khawaja, Computer Support Specialist
Phone: (403) 220-8611
Office: Social Sciences 1321