Arts IT

Technical support for all hardware and software-related issues for university-owned computer systems in the Faculty of Arts. We also support faculty, graduate students and staff's personally-owned systems used on campus.

Department Office

Social Science Building, Room 1321
618 Campus Place N.W.

Phone: (403) 220-8611
Fax: (403) 282-8606

Email: artsit@ucalgary.ca

Office Hours

Monday to Friday
8:30 a.m. - 12 p.m.
1:00 - 4:30 p.m.

Statutory Holidays
Closed

 

Online Service Request

Mailing Address

Arts IT
Social Sciences 1326
University of Calgary
2500 University Drive N.W.
Calgary, Alberta  T2N 1N4
Canada

Arts Faculty Computer Lab

AFC Lab
Social Sciences Building, Room 018
Phone: (403) 220-5406
After Hours: (403) 615-0563

Email: afcl@ucalgary.ca

Who we are

Robert McNeil, Zone Manager

Robert McNeil, Zone Manager

Phone: (403) 220-5990
Office: Social Sciences 1322
Email: robert.mcneil@ucalgary.ca

Stephen Plotz, IT Partner

Stephen Plotz, IT Partner

Phone: (403) 220-3313
Office: Social Sciences 1320
Email:
stephen.plosz@ucalgary.ca
The IT Partner serves as the trusted advisor and the strategic business relationship linkage between the faculty/unit and Information Technology. They help to facilitate decision making related to new capability requests (Technology Initiatives).

Jason Reid, Senior Infrastructure, Systems and Web Analyst

Jason Reid, Senior Infrastructure, Systems and Web Analyst

Phone: 403-220-7903
Office: Social Sciences 1324
Email: jrreid@ucalgary.ca
I’ve been with the university since 2006 working with the Computer Support Centre for Social Sciences and now with Arts IT. My role involves managing the Faculty of Arts server infrastructure, working with Information Technologies on various projects, consulting with faculty and departments on purchases to satisfy their computing requirements, and assisting our other technicians in supporting our faculty and staff.

Barb von Wolzogen, Admin Assistant

Barb von Wolzogen, Admin Assistant

Phone: (403) 220-6104
Office: Social Sciences 1326
Email: vonwolzo@ucalgary.ca
I started at the university as temporary staff back in 1996 working in the Registrar’s office, Educational Psychology and Graduate Division of Educational Research (GDER). For the past 20 years I have been the Administrative Assistant for Arts IT. I look after the bookings for the Arts Faculty Computer Lab (AFC Lab), placing computer orders on behalf of our faculty and staff members, as well as general assistance with service requests.

Ming Zhao, Senior Technician

Ming Zhao, Senior Technician

Phone: (403) 220-8611
Office: Social Sciences 1321
Email: xm.zhao@ucalgary.ca
I started work at the university in 2006. As a technician, I provide technical support for faculty, staff, and graduate students in the Faculty of Arts. My responsibilities include desk-side support, software/hardware analysis and maintenance, installation and troubleshooting for computers, printers, and other devices, manage the Microsoft Active Directory (AD) and System Centre (SCCM), and maintain computer labs and Smart Board rooms.

Keefe Bella, Student Technician

Keefe Bella, Student Technician

Phone: (403) 220-8611
Office: Social Sciences 1321

Charles Topper, Student Technician

Charles Topper, Student Technician

Phone: (403) 220-8611
Office: Social Sciences 1321
My name is Charles Topper and I started at UCalgary in fall of 2016. I am currently working on completing a double major in Law and Society and Computer Science, and am in my third year at the university. I started working for Arts IT as a technician in winter 2018. My role in Arts IT primarily focuses on repairing, replacing and diagnosing hardware/ software problems. I also work with Active directory and System Centre.

Randy Cheng, Computer Support Specialist

Randy Cheng, Computer Support Specialist

Phone: (403) 220-8611
Office: Social Sciences 1321

Yvonne Ng, Computer Support Specialist

Yvonne Ng, Computer Support Specialist

Phone: (403) 220-8611
Office: Social Sciences 1321