Arts IT

Technical support for all hardware and software-related issues for university-owned computer systems in the Faculty of Arts. We also support faculty, graduate students and staff's personally-owned systems used on campus.

Computer support

Arts IT is responsible for the computing systems within the Faculty of Arts departments, programs, research institutes and affiliated groups. Our team provides technical support for all Arts faculty, graduate students and staff, and all computer labs.

Eligible faculty and staff can receive access to our network file servers provided as primary file storage or for backup storage for your university computer system.

If you are looking into purchasing a new computer system for use on campus, we encourage you to contact us. We can guide you in obtaining a system that meets your needs and is compatible with the university's and the faculty's computer network.

Department Office

Social Science Building, Room 1321
618 Campus Place N.W.

Phone: (403) 220-8611

Email: artsithelp@ucalgary.ca

Office Hours

Monday to Friday
8:30 a.m. - 12 p.m.
1:00 - 4:30 p.m.

Statutory Holidays
Closed

Online Service Request

Mailing Address

Arts IT
Social Sciences 1326
University of Calgary
2500 University Drive N.W.
Calgary, Alberta T2N 1N4
Canada

Arts Faculty Computer Lab

AFC Lab
Social Sciences Building, Room 018
Phone: (403) 220-5406
After Hours: (403) 615-0563

Email: afcl@ucalgary.ca

Labs

Arts IT maintains computer labs for student use on campus. The labs feature Internet access and have various versions of productivity software. Each lab has slightly different software and hours of availability, so it is best to check the lab webpages. Labs are booked for classes, but may be used for "drop-in" when there are no classes running, so the schedules can vary day-to-day.

AFC Lab (SS018)

The Arts Faculty Computer Lab (AFC Lab), featuring workstations running Windows and Apple operating systems, is open for use by all UCalgary students, faculty, staff and alumni with a valid university IT account.

Visit the AFC Lab page

IR Studio (SS202)

The Internet Research Studio (IR Studio) promotes collaboration between research groups, graduate students and the wider UCalgary community at a significantly more sophisticated level than traditional teleconferencing.

Visit the IR Studio page

Jason Reid, Manager, Customer Technology Services

Phone: 403-220-7903
Office: Social Sciences 1324
Email: jrreid@ucalgary.ca
I’ve been with the university since 2006 working with the Computer Support Centre for Social Sciences and now with Arts IT. My role involves managing the Faculty of Arts server infrastructure, working with Information Technologies on various projects, consulting with faculty and departments on purchases to satisfy their computing requirements, and assisting our other technicians in supporting our faculty and staff.

Barb von Wolzogen, Admin Assistant

Phone: (403) 220-6104
Office: Social Sciences 1326
Email: vonwolzo@ucalgary.ca
I started at the university as temporary staff back in 1996 working in the Registrar’s office, Educational Psychology and Graduate Division of Educational Research (GDER). Since 1998 I have been the Administrative Assistant for Arts IT. I look after the bookings for the Arts Faculty Computer Lab (AFC Lab), placing computer orders on behalf of our faculty and staff members, as well as general assistance with service requests.

Santosh Gelot, Technical System Analyst

Phone: (403) 220-8611
Office: Social Sciences 1320
I’ve been with the university since 2021. I design and develop IT solutions that support research, teaching and administration along with troubleshooting hardware, software, and networking issues. I assist departments and faculty members in purchasing the equipment that will work best for their needs.

Ming Zhao, Senior Technician

Phone: (403) 220-8611
Office: Social Sciences 1322
I started work at the university in 2006. As a technician, I provide technical support for faculty, staff, and graduate students in the Faculty of Arts. My responsibilities include desk-side support, software/hardware analysis and maintenance, installation and troubleshooting for computers, printers, and other devices, manage the Microsoft Active Directory (AD) and System Centre (SCCM), and maintain computer labs.